{"id":8959,"date":"2025-09-24T14:58:38","date_gmt":"2025-09-24T05:58:38","guid":{"rendered":"https:\/\/www.somansa.com\/?page_id=8959"},"modified":"2026-07-06T13:27:53","modified_gmt":"2026-07-06T04:27:53","slug":"edr_av_cgd","status":"publish","type":"page","link":"http:\/\/somansa.presscat.kr\/en\/edr_av_cgd\/","title":{"rendered":"Somansa Privacy-i EDR\/Antivirus Compatibility Guidance Document"},"content":{"rendered":"<h1 style=\"padding-left: 40px;\">\u00a0<\/h1>\r\n<h1 style=\"padding-left: 80px;\"><span style=\"font-family: helvetica, arial, sans-serif; font-size: 24pt;\">Somansa Privacy-i EDR\/Antivirus <\/span><\/h1>\r\n<h1 style=\"padding-left: 80px;\"><span style=\"font-family: helvetica, arial, sans-serif; font-size: 24pt;\">Compatibility Guidance Document<\/span><\/h1>\r\n<p>&nbsp;<\/p>\r\n<h1 style=\"padding-left: 80px;\"><span style=\"font-family: helvetica, arial, sans-serif; font-size: 18pt;\">Overview<\/span><\/h1>\r\n<p style=\"padding-left: 80px;\"><span style=\"font-family: helvetica, arial, sans-serif;\">This document provides technical compatibility information for Somansa Privacy-i EDR. <\/span><\/p>\r\n<p style=\"padding-left: 80px;\"><span style=\"font-family: helvetica, arial, sans-serif;\">It outlines supported operating systems, hardware requirements, unsupported environments, known limitations, and recommendations for testing compatibility. <\/span><\/p>\r\n<p style=\"padding-left: 80px;\"><span style=\"font-family: helvetica, arial, sans-serif;\">The goal is to ensure smooth deployment and stable operation in enterprise environments.<\/span><\/p>\r\n<p>&nbsp;<\/p>\r\n<h1 style=\"padding-left: 80px;\"><span style=\"font-family: helvetica, arial, sans-serif; font-size: 18pt;\">Supported Platforms and System Requirements<\/span><\/h1>\r\n<p style=\"padding-left: 80px;\"><span style=\"font-family: helvetica, arial, sans-serif;\">&#8211; Supported Operating Systems: Windows 10 (Pro and Enterprise editions) and Windows 11 (all editions). Both desktop and laptop environments are supported.<\/span><\/p>\r\n<p style=\"padding-left: 80px;\"><span style=\"font-family: helvetica, arial, sans-serif;\">&#8211; Processor: x86_64 (64-bit) Intel or AMD CPU.<\/span><\/p>\r\n<p style=\"padding-left: 80px;\"><span style=\"font-family: helvetica, arial, sans-serif;\">&#8211; Memory: Minimum 4 GB RAM, recommended 8 GB.<\/span><\/p>\r\n<p style=\"padding-left: 80px;\"><span style=\"font-family: helvetica, arial, sans-serif;\">&#8211; Disk Space: ~500 MB for installation, 1\u20132 GB free recommended.<\/span><\/p>\r\n<p style=\"padding-left: 80px;\"><span style=\"font-family: helvetica, arial, sans-serif;\">&#8211; Network: Stable connection to the management server or the internet for updates.<\/span><\/p>\r\n<p style=\"padding-left: 80px;\"><span style=\"font-family: helvetica, arial, sans-serif;\">&#8211; Privileges: Requires administrator rights for installation.<\/span><\/p>\r\n<p>&nbsp;<\/p>\r\n<h1 style=\"padding-left: 80px;\"><span style=\"font-family: helvetica, arial, sans-serif; font-size: 18pt;\">Unsupported Platforms and Known Limitations<\/span><\/h1>\r\n<p style=\"padding-left: 80px;\"><span style=\"font-family: helvetica, arial, sans-serif;\">&#8211; macOS, Linux, and mobile operating systems (iOS\/Android) are not supported.<\/span><\/p>\r\n<p style=\"padding-left: 80px;\"><span style=\"font-family: helvetica, arial, sans-serif;\">&#8211; Windows Server editions are not officially supported for endpoint agents.<\/span><\/p>\r\n<p style=\"padding-left: 80px;\"><span style=\"font-family: helvetica, arial, sans-serif;\">&#8211; ARM-based Windows devices are not supported (x64 only).<\/span><\/p>\r\n<p style=\"padding-left: 80px;\"><span style=\"font-family: helvetica, arial, sans-serif;\">&#8211; Running multiple real-time antivirus\/EDR solutions in parallel is discouraged.<\/span><\/p>\r\n<p style=\"padding-left: 80px;\"><span style=\"font-family: helvetica, arial, sans-serif;\">&#8211; Non-persistent VDI environments may require special deployment procedures.<\/span><\/p>\r\n<p style=\"padding-left: 80px;\"><span style=\"font-family: helvetica, arial, sans-serif;\">&#8211; Some features (e.g., ransomware rollback) require Windows Shadow Copy to be enabled.<\/span><\/p>\r\n<p>&nbsp;<\/p>\r\n<h1 style=\"padding-left: 80px;\"><span style=\"font-family: helvetica, arial, sans-serif; font-size: 18pt;\">Testing and Validation of Compatibility<\/span><\/h1>\r\n<p style=\"padding-left: 80px;\"><span style=\"font-family: helvetica, arial, sans-serif;\">Before large-scale deployment, pilot testing is recommended:<\/span><\/p>\r\n<p style=\"padding-left: 80px;\"><span style=\"font-family: helvetica, arial, sans-serif;\">1. Deploy agents to a representative set of test systems (Windows 10 and 11).<\/span><\/p>\r\n<p style=\"padding-left: 80px;\"><span style=\"font-family: helvetica, arial, sans-serif;\">2. Verify baseline performance and compatibility with business applications.<\/span><\/p>\r\n<p style=\"padding-left: 80px;\"><span style=\"font-family: helvetica, arial, sans-serif;\">3. Test detection using safe simulations (e.g., EICAR test file).<\/span><\/p>\r\n<p style=\"padding-left: 80px;\"><span style=\"font-family: helvetica, arial, sans-serif;\">4. Validate update and communication with the management console.<\/span><\/p>\r\n<p style=\"padding-left: 80px;\"><span style=\"font-family: helvetica, arial, sans-serif;\">5. Monitor stability and resolve conflicts during the pilot phase.<\/span><\/p>\r\n<p style=\"padding-left: 80px;\"><span style=\"font-family: helvetica, arial, sans-serif;\">6. Document all findings for future reference.<\/span><\/p>\r\n<p>&nbsp;<\/p>\r\n<h1 style=\"padding-left: 80px;\"><span style=\"font-family: helvetica, arial, sans-serif; font-size: 18pt;\">Deployment Recommendations<\/span><\/h1>\r\n<p style=\"padding-left: 80px;\"><span style=\"font-family: helvetica, arial, sans-serif;\">&#8211; Roll out agents in phases (pilot group \u2192 department-wide \u2192 full rollout).<\/span><\/p>\r\n<p style=\"padding-left: 80px;\"><span style=\"font-family: helvetica, arial, sans-serif;\">&#8211; Remove or disable other AV\/EDR solutions before deployment to avoid conflicts.<\/span><\/p>\r\n<p style=\"padding-left: 80px;\"><span style=\"font-family: helvetica, arial, sans-serif;\">&#8211; Keep Privacy-i EDR agents and threat databases updated regularly.<\/span><\/p>\r\n<p style=\"padding-left: 80px;\"><span style=\"font-family: helvetica, arial, sans-serif;\">&#8211; Monitor system performance post-deployment and tune policies as needed.<\/span><\/p>\r\n<p style=\"padding-left: 80px;\"><span style=\"font-family: helvetica, arial, sans-serif;\">&#8211; Maintain fallback plans, including rollback procedures, in case of compatibility issues.<\/span><\/p>\r\n<p>&nbsp;<\/p>\r\n<h1 style=\"padding-left: 80px;\"><span style=\"font-family: helvetica, arial, sans-serif; font-size: 18pt;\">Conclusion<\/span><\/h1>\r\n<p style=\"padding-left: 80px;\"><span style=\"font-family: helvetica, arial, sans-serif;\">Somansa Privacy-i EDR is optimized for Windows 10\/11 environments, delivering strong endpoint detection and response capabilities. <\/span><\/p>\r\n<p style=\"padding-left: 80px;\"><span style=\"font-family: helvetica, arial, sans-serif;\">By following this compatibility guidance and conducting thorough validation testing, <\/span><\/p>\r\n<p style=\"padding-left: 80px;\"><span style=\"font-family: helvetica, arial, sans-serif;\">enterprises can ensure a smooth deployment with minimal risk of compatibility issues. <\/span><\/p>\r\n<p style=\"padding-left: 80px;\"><span style=\"font-family: helvetica, arial, sans-serif;\">Unsupported platforms should use alternative solutions until expanded support becomes available.<\/span><\/p>\r\n<p style=\"padding-left: 80px;\">\u00a0<\/p>\r\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>\u00a0 Somansa Privacy-i EDR\/Antivirus Compatibility Guidance Document &nbsp; Overview This document provides technical compatibility information for Somansa Privacy-i EDR. It outlines supported operating systems, hardware requirements, unsupported environments, known limitations, and recommendations for testing compatibility. The goal is to ensure smooth deployment and stable operation in enterprise environments. &nbsp; Supported Platforms and System Requirements &#8211; [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8959","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"http:\/\/somansa.presscat.kr\/en\/wp-json\/wp\/v2\/pages\/8959","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/somansa.presscat.kr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/somansa.presscat.kr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/somansa.presscat.kr\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/somansa.presscat.kr\/en\/wp-json\/wp\/v2\/comments?post=8959"}],"version-history":[{"count":6,"href":"http:\/\/somansa.presscat.kr\/en\/wp-json\/wp\/v2\/pages\/8959\/revisions"}],"predecessor-version":[{"id":8961,"href":"http:\/\/somansa.presscat.kr\/en\/wp-json\/wp\/v2\/pages\/8959\/revisions\/8961"}],"wp:attachment":[{"href":"http:\/\/somansa.presscat.kr\/en\/wp-json\/wp\/v2\/media?parent=8959"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}